Your privacy is our top priority at ace77. This page clearly explains how your name, phone number, payment details, and other information are collected, where they are stored, and whether they are ever shared.
Before reading the full policy, here is a quick overview of our key commitments
All your data on ace77 is protected with 256-bit SSL encryption. From transactions to personal details — everything is transmitted through encrypted channels, making it unreadable to anyone in between.
Ace77 never sells your personal data to advertisers or any third party. Your information is not used for any commercial purpose beyond delivering ace77's services.
All data stored on ace77's servers is maintained in accordance with international security standards. Regular security audits and penetration testing are conducted.
Only authorised ace77 staff can access your data. Every access is logged and reviewed on a regular basis.
You can ask ace77 to delete your personal information at any time. If any data must be retained due to legal obligations, you will be informed — everything else will be erased.
Should a data security incident ever occur that may affect your information, ace77 will notify you within the required timeframe.
By creating an account or using the ace77 platform, you confirm that you have read and agreed to this Privacy Policy. If you have any questions, please contact our support team.
Ace77 (hereinafter referred to as "we", "ace77", or the "Platform") takes your privacy seriously. This Privacy Policy clearly explains what information is collected when you use the ace77 website and mobile app, how it is used, and how it is kept secure.
This policy should be read alongside ace77's Terms and Conditions. ace77 is licensed by the Curacao eGaming Authority and operates in compliance with international data protection standards.
Ace77 collects the following information at the time of registration:
For large withdrawals or account verification, ace77 may request additional information:
Ace77 retains only limited financial data for deposit and withdrawal processing. Full bank account numbers or card numbers are never stored on ace77's servers — they are handled entirely by the payment gateway.
While using ace77, certain technical information is collected automatically:
Ace77 collects information directly from you — when you fill out the registration form, during the KYC verification process, when you contact support, and when you participate in surveys.
Some information is collected automatically while you use the ace77 website and app — through cookies, log files, and technical identification methods. This data is primarily used to maintain security and improve the quality of our services.
In certain cases, ace77 may receive information from legitimate third parties — such as identity verification data from KYC service providers, or screening data from anti-money laundering watchlists. Information is obtained from these sources solely to meet legal obligations.
Ace77 uses the information it collects for the following purposes:
Ace77 may use your email or phone number to send you important account notifications, security alerts, and promotional updates you have opted in to receive. You can opt out of marketing communications at any time.
Ace77 does not generally share your information. However, limited data may be shared in the specific circumstances outlined below:
The ace77 website and app use cookies and similar technologies. Cookies are small text files stored on your device.
You can disable optional cookies through your browser settings. However, disabling essential cookies may prevent ace77's services from working correctly.
Ace77 does not store your data indefinitely. Each category of information has a defined retention period:
Once the retention period ends, data is securely deleted or anonymized so that no individual can be identified from it.
As an ace77 member, you have several rights over your own data. These rights are recognized under international data protection law:
You may request to view the information ace77 holds about you. ace77 will respond within 30 days.
You can contact ace77 support to request a correction of any inaccurate or outdated information.
You may request deletion of any data held beyond legal obligations.
In certain cases, you may request that the processing of your information be restricted.
You can request a copy of the information ace77 holds about you in a portable format.
You can object to the use of your data for specific purposes and opt out of marketing communications at any time.
Ace77 is strictly for users aged 18 and above. We never knowingly collect or process data from minors.
Date of birth is verified at registration. If ace77 discovers that a minor has created an account, that account will be closed immediately and any collected data will be deleted.
If you are aware that a minor has created an account on ace77, please notify us at support@ace77.life.
Ace77 may update this Privacy Policy at any time. Minor changes will be reflected by a new date on the page. For changes that significantly affect your rights, you will be notified by email in advance.
For any privacy-related questions, requests, or complaints, please contact us through the following:
Ace77 typically responds to privacy-related requests within 72 hours. For more complex requests, it may take up to 30 days — in such cases, ace77 will notify you in advance.
Most people skip the privacy policy when signing up to an online platform — and that's understandable. Sitting down to read through lengthy legal language isn't easy. But ace77 wants to break that pattern. Everything on this page is written in plain, straightforward language, because ace77 wants its members to consent with full knowledge and understanding.
The biggest reason your data is safe at ace77 is structural separation. This means your personal information, financial data, and gaming history are each stored in separate systems. If one is ever compromised, the others remain independently protected. This approach follows the internationally recognized "defense in depth" cybersecurity principle.
Mobile banking is now part of everyday life in Bangladesh. If you use bKash or Nagad, it's natural to wonder — is my mobile number or account information being stored somewhere? At ace77, the answer is no. During a transaction, the payment gateway processes the necessary information, but your full banking details are never stored on ace77's servers. ace77 only retains transaction references and amounts — strictly to keep a record of each deposit and withdrawal.
Ace77 is committed to keeping its cookies policy transparent as well. Many platforms use cookies to run extensive tracking and feed data into advertising networks. ace77 does not do this. Analytics cookies on ace77 are used solely to improve the platform itself — they are never shared externally.
The right to deletion is a core commitment at ace77. Many platforms continue to hold user data for years after an account is closed. At ace77, any data beyond what is legally required will be deleted upon your request. Financial transaction and KYC data must be retained for 5 years for regulatory reasons — this is a legal obligation, not ace77's choice.
Access to your data by ace77 staff is also strictly controlled. Not all employees can view all information. A support representative can only see the account and transaction details needed to resolve an issue. Access to KYC documents is limited exclusively to the dedicated verification team. Every access is logged.
Ace77 believes privacy is a fundamental right — not just a legal formality. As digital awareness grows among people in Bangladesh, ace77 respects and honours that awareness. That is why this privacy policy has been written in plain, accessible language rather than legal jargon.
The bottom line is — at ace77, you stay in control of your own data. What you share, whether you receive marketing emails, whether you activate a cooling-off period — all of these are your decisions to make. ace77's support team is always on hand to help you with any of these matters in Bangla.
Your data is safe at ace77, the service is trustworthy, and the platform is fully transparent. Register today and enjoy the best online gaming experience in Bangladesh.
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Your privacy is protected on ace77. Join today on a trusted platform in a safe environment.
18+ only. ace77 is a responsible gaming platform.